Shipping policy

At Ararat Rugs, we are pleased to offer complimentary worldwide shipping on all orders.

Free Worldwide Shipping

All orders are shipped free of charge and fully insured against loss or damage during transit.

Customs Duties, VAT & Import Charges

For orders shipped outside the country of origin, customs duties, import VAT, brokerage fees, and other government-imposed charges may apply.

Unless expressly stated otherwise on the product page, quotation, invoice, or order confirmation, these charges are the responsibility of the customer and are not included in the purchase price.

Customs regulations vary by country, and Ararat Rugs has no control over the assessment or collection of such charges.

Delivery Times

Most international orders are delivered within 7–10 business days after dispatch. Delivery times may vary depending on destination, customs clearance procedures, and carrier operations.

Refused Shipments

If a shipment is refused or returned due to unpaid customs duties, taxes, or import fees, Ararat Rugs reserves the right to deduct any return shipping costs, customs charges, storage fees, or other related expenses from any applicable refund.

Questions

If you would like an estimate of potential import duties or taxes before placing an order, please contact us and we will be happy to assist.